A few days ago I bumped into my old friend who runs a confectionery market up bmoldti. We met after nearly five years, started talking about the time expired. We have spent many hours together for several days-our business friends, going to places we used to. We have changed things around us, things that do not. It was by accident that I found my friend and lamenting the growing competition faced recently. Also new with modern design, home delivery, order and price cuts are gradually returning customers from phone.
Until then, there is never a chance to learn the confectionery in detail. But I asked my friend really some basic questions. You taste their products ever? He knows who frequents alternatives? Does he know what clients love their products? Is this the same set of customers who have used earlier to buy a new set? If new customers, what is happening back to existing files, why they are not buying as much and often as before?
Another test kept the pricing. Prices if products are similar, they are competitive in the same range? If so, then why is he losing customers. If they are cheaper than how they maintain the profitability? If they are dearer, how they maintain their client base? The competition has a conscious strategy, in terms of target customers, and their products to love?
These were of course questions difficult for him. And there was little to offer beyond the wild optimism tempered somewhat by anything on below par performance of its business.
The central point it may be the leader in you work today. But not take the position. When the lead, many will try to imitate you. Some do it faster than others, but you must make sure that you can maintain a unique location for your organization. There are many ways to do it-straight forecast raw material to finished product pricing-you must play your strength, weakness and competitions. But to do so, first of all you need to know at least the following:
Who are your key competitors?
What are the strengths, their weaknesses?
How do they sell customers?
It may just initially but one step by using competitive intelligence in creating a sustainable business strategy.